Last updated: July 2026
These Terms and Conditions ("Terms") govern your use of the KOS Health website at health.koscube.com and all related services, including our AI Advisor ("Kaia"), health assessments, and content (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
Health disclaimer
KOS Health provides health and wellness information for educational purposes only. The content, recommendations, and guidance provided through our platform, including AI-generated responses, supplement recommendations, and assessment results, are not a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read or received through KOS Health.
If you think you may have a medical emergency, call your doctor or emergency services immediately. KOS Health does not recommend or endorse any specific tests, physicians, products, procedures, or opinions.
AI Advisor
Our AI Advisor, Kaia, provides health and wellness guidance powered by artificial intelligence. You acknowledge and agree that:
- All responses from the AI Advisor are AI-generated and may not always be accurate, complete, or up to date.
- AI Advisor responses do not constitute medical advice. They are general health and wellness information intended for educational purposes.
- You should always verify AI-generated recommendations with a qualified healthcare professional before acting on them, particularly regarding supplements, peptides, or any clinical interventions.
- KOS Health is not liable for any decisions you make based on information provided by the AI Advisor.
Supplements
Products recommended or sold through KOS Health are health supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Supplement recommendations are based on general health and wellness research and personalised to your assessment inputs, but they are not prescriptions.
Always consult a healthcare professional before starting any new supplement regimen, especially if you are pregnant, nursing, taking medication, or have a pre-existing medical condition.
User responsibilities
When using the Service, you agree to:
- Provide accurate information — give truthful and accurate responses in assessments and conversations to ensure appropriate recommendations.
- Use the Service responsibly — use KOS Health for its intended purpose of health and wellness guidance.
- Not misuse the AI Advisor — do not attempt to use the AI Advisor for purposes it is not designed for, including seeking emergency medical advice, diagnosing medical conditions, or obtaining prescription recommendations without proper clinical oversight.
Data collection
By using the AI Advisor, you consent to the collection of your name, email address, and chat data as described in our Privacy Policy. This data is used to provide personalised recommendations and improve the Service. Please review our Privacy Policy for full details on how your data is collected, used, and protected.
Intellectual property
All content, design, branding, code, text, graphics, logos, and other materials on the KOS Health platform are the intellectual property of KOS and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the platform without our prior written consent.
Limitation of liability
To the fullest extent permitted by applicable law, KOS Health and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, health outcomes, or goodwill, arising out of or in connection with your use of the Service.
KOS Health is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of any content or recommendations provided through the Service.
Governing law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from or relating to these Terms or the Service shall be resolved through good-faith negotiation in the first instance.
Changes to these terms
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.
Contact
If you have any questions about these Terms and Conditions, please contact us at hello@koscube.com.